Frequently asked questions

What businesses ask us before starting

If your question is not here, write to us: we answer within one business day.

What is Sonivation, concretely?
A digital employee that takes your day-to-day on: email, sales, marketing, customer service, finance, HR, tech, compliance, market watch and operations. Nothing to assemble — it is one subscription, and all ten areas are in it.
How much does it cost?
Three plans, all complete: from $99 to $599 a month, no commitment. What changes between plans is never an area — it is the number of accounts, the images and videos generated, the usage caps and the support. A yearly commitment costs ten months: two free, i.e. −17%. Prices are before tax; GST, QST or HST is added at invoicing.
How does the trial work?
The whole of Sonivation for 14 days, free and with no card: all ten areas work from day one. You pick your plan when the trial ends, and you can stop in one click from your settings.
Is the diagnostic really free?
Yes, and it needs no access to your tools. You answer a dozen questions, Sonivation reads your public website, then you receive a quantified summary: the time and revenue you can recover, module by module, with a demo built on your own public data.
What is the difference between an “automated” and an “assisted” module?
3 modules work on their own: they produce and execute according to the autonomy you granted. The other 7 are assisted: Sonivation prepares the work, a human checks it, and you receive it within 24 hours. Same service, different delay. An assisted module becomes automated as its proposals go through untouched.
Can Sonivation act without my approval?
Not at first: every proposal waits for you. Sonivation earns autonomy only on the tasks you approved without changes, and loses it if you start correcting again. Three things stay off limits permanently: paying, signing a contract, and deciding a sensitive HR matter.
Where is my data, and who can see it?
It is hosted in Canada and kept separate: one business's data never feeds another's work. Access to your accounts is encrypted and revocable at any time. You can request full deletion from your settings; it is carried out within 30 days, as Law 25 requires.
Will Sonivation send emails in my name?
Only the ones you approve, and only to people you have a legal basis to contact. Every send carries your postal address and an unsubscribe link, as Canada's anti-spam law requires. Purchased lists are excluded.
How long does setup take?
About fifteen minutes per module: you connect the relevant accounts, your inbox or your Facebook page for instance, and answer two or three settings questions. Sonivation does its first work within the hour.
Do I need technical skills?
No. Everything happens in your space, with official connection buttons. If a connection gets stuck, write to us and we will do it with you.
What happens if I stop?
You stop from your settings, no call and no notice. Access to your accounts is revoked and your data deleted on request. You can also simply pause Sonivation: it stops acting without anything being erased.

A question that isn’t here?

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Questions fréquentes — Sonivation